Welcome to SMS Expert
SMS communications, marketing and technology
self-service portal + api's
Individual alerts or bulk SMS. The service fits all. Get started with SMS in 10 mins
Send SMS to your users and customers and get instant replies. 5 texts or 5 million, it's all really easy
sms industry leader
Led by technology consultants with over 23 yrs experience in SMS
We are backed up by a professional team who help keep client accounts and the platform running smoothly
consultancy + management
A deep understanding of SMS communications, marketing and technology
Let us guide you on getting the most from SMS technology and pass on a wealth of SMS experience
development services
Highly skilled developers to help design, build and manage your SMS solution
API tech support, code snippets, text chat, landing pages through to managed platforms and lots more
Business SMS Works
SMS marketing and communications is popular ... and it works
quick responses
95% of sms is read within 2 mins and most people reply instantly
more responses
600% more responses to sms marketing than with email marketing
core marketing tool
79% of marketers say mobile marketing is core to their business
prefered for alerts
59% of consumers prefer to receive order updates by text
always read
98% of texts are read, higher than any other form of marketing
usage is growing
197% increase in business use of sms marketing in past 2 yrs
Client Testimonials
Don't just take our word for it
We have an excellent relationship with SMS Expert, who are always on hand to assist and who provide us with a valuable marketing tool at a great price
Barrhead Travel Service: business client since January 2015
SMS Expert have provided a fast and robust platform for our SMS needs and have demonstrated an ability to adapt and evolve their solutions to meet the challenges of our customer needs as they have evolved. SMS Expert are a pleasure to work with and we look forward to continued growth in our relationship
FLR Spectron: Saas technical partner & referrer since January 2014
This was an incredibly innovative use of mobile technology from SMS Expert and years ahead of its time
London Underground: Public transport provider
Our partnership with SMS Expert has allowed us to provide our customers with the best priced SMS service in our industry. The service has been fantastic! The staff at SMS Expert have been helpful and go the extra mile to make sure we get the best use of their service. I would recommend SMS Expert to anyone
ActiveSalon: Saas technical partner & referrer since December 2014
The imagination and technological skills of SMS Expert seem endless
Ellen MacArthur/OC Vision: Round the world yachts-woman
From our first contact to our ongoing partnership, SMS Expert have been a very helpful, professional company and a pleasure to do business with
SDM Housing Software: Saas technical partner & referrer since May 2012
We have found the service to be very reliable. We would be happy to recommend SMS Expert for handling similar SMS projects
Food Standards Agency: Large government agency
To run text polls and instantly see who was in the lead during the live Question Time TV debate was extremely useful in helping us manage the leadership campaign.
Labour Party Leadership Campaign Team for David Miliband MP
I love the text service from SMS Expert. It's a great way to communicate with young people as the mobile is their 'life'. I can reach so many and receive their comments with no hassle
BelfastCity.gov.uk: Local government
The technical support team at SMS Expert are very helpful in advising how to set our SMS campaigns up. The platform is easy to use and the campaigns are up and running in under 30 mins
Independent software developer
This was a fantastically cost-effective mobile solution from SMS Expert
Conde Nast: Magazine publisher
SMS Expert have been exceptionally helpful and supportive in getting our service up and running. They provide highly competitive pricing and high-availability of sending, enabling us to provide an excellent service in turn to our customers
Causeway SMS: SMS industry reseller since June 2012
We are very pleased with the SMS Expert platform and service and it is a key piece of our value proposition
Major UK digital marketing agency
We have been extremely pleased with this service as part of our plans to make use of new and innovative technology
Random House: International book publisher
The key thing for us about SMS Expert is the speedy response to any queries we have - there's always someone on live chat to offer advice and recommend best practice
The Insight People: Reseller to UK high street stores since May 2015
SMS rates are extremely competitive, especially when you look at the quality of delivery & speed. We have been using SMS Expert since 2004 from our hundreds of shops and have found them to be reliable and the support team to be knowledgeable & helpful
Leading UK estate agency chain
Being able to put pictures taken by the crowd up on the Live8 London stage screens was a fantastic success thanks to SMS Expert
Live8: Large international charity event
We have evaluated several SMS providers since we started and found the delicate balance between cost and performance (particularly under peak loading) difficult to manage. SMS Expert have the balance just right and always step in to help on the rare occasion problems occur
SourceCloud: SMS solution provider to UK schools since June 2012
We've found SMS Expert's approach very welcome and refreshing. Full access to SMS Expert's SMS gateways via their APIs has provided us with the opportunity to develop bespoke alert systems for our students and staff for an incredibly low cost
Birkbeck, University of London
We have worked with SMS Expert since 2008 and the ease of integration, availability of services and response to any issues has been second to none. I cannot recall any significant outages in the service. They have always be forward in letting us know how to reduce the cost of messaging and have worked with us as a business partner
Nephos: Saas reseller since March 2008
Support from SMS Expert has been second to none. No request has been too much trouble for them. They have also setup extremely useful automated reports for us, which saves us a lot of time when invoicing our own clients. The prices offered by SMS Expert are also extremely competitive
Hubsolv: SaaS reseller since March 2015
We have found SMS Expert to be flexible and responsive to our questions and queries. They have been accommodating of our needs, often at short notice, and are competitively priced. The SMS are delivered quickly and any issues are dealt with swiftly and efficiently. The online dashboard is easy to use and has provided the ideal solution
Topps Tiles: business client since November 2014
SMS Expert offer the best deal available on the net, superb one on one service and rapid response to any problems or queries. In short they are just superb
National radio station
SMS Expert are great. We are able to contact them as and when we need help and they are reliable and efficient
Like Minders: business client since October 2010
We have been a customer of SMS Expert since 2004 and have been extremely happy with the service. Thanks to the reliability of SMS Expert, texting has becoming the primary mode of communication between us and our clients. The API has given us a way to integrate texting seamlessly into our in-house system
The Musicians Answering Service: business client since February 2004
When our former provider of SMS services went out of business, SMS Expert stepped in to save the day with reassuring efficiency
Adam Rock, Managing Director, iLoader Ltd
We're a digital marketing agency working with brands like Adidas and Nike. We use SMS for our data management application and direct marketing
Parker Sandford: Digital marketing agency
Undoubtedly, we remain convinced that SMS and SMS Expert needs to form a necessary part of our communications weaponry
Leading marketing consultancy
The service from SMS Expert is a brilliant demonstration of the use of mobile technology to bridge the gap between the mobile world and the real world
lastminute.com: Holiday booking website
250+
managed clients
23 years
sms experience
25,174 cups
coffee drunk
5-10 secs
delivery speed
683,512
lines of code
1,999,120,477
sms sent
Free SMS Consultation + Test Account
We will help you achieve amazing things with 2-way SMS
Signup for free today and watch your SMS plans take off
Get your own free fully-featured account: with 100 free texts, a virtual reply number, your own choice of unique shortcode keyword on 60300 and full access to our self-service portal and easy API's.
Discuss your sms plans with us as we've been in the text messaging industry since 2001. At SMS Expert we will guide you and offer sms tips & advice as well as provide technical knowledge & support on all things sms.
No card or payment details are required and there is no ongoing commitment - but we hope you'll stay!
Welcome,
Since 2001, SMS Expert has provided SMS marketing, communications and technology solutions to thousands of businesses, digital and marketing agencies, software developers, Saas providers, reseller & referral partners and other organisations.
With one of the SMS industry's first self-service cloud portals and developer API's to send & receive SMS, the business has excelled in building long-lasting relationships with many great clients. Between them they have sent 1,999,120,477 SMS to date.
More recently the focus has shifted from just being a self-service platform and API, to also providing SMS related consultancy, hand-held support, industry advice and bespoke software development.
As the founder and director, I am an experienced developer and SMS & technology consultant. I offer my expertise to businesses to help them achieve amazing things with SMS. Behind me are a small team of professionals who help maintain our powerful SMS delivery platform and keep client SMS flowing.
Whilst a number of SMS providers take pride in supporting tens or hundreds of thousands of businesses, many just aim to be the cheapest and a lot do so with very little support or by only providing a raw API with no added value or regular human contact. SMS has become a commodity for many providers.
Our experience with businesses, agencies, developers & Saas providers over the past 23 years is that the majority look for a lot more than just cheap SMS delivery with faceless ticket-based support. SMS Expert currently works with just 250+ active clients and I have personally spoken to 95% of them in the past 2 months.
Our clients continue to send many millions of SMS every month. The longest serving clients have trusted us with their business SMS for over 20 years.
We look forward to helping you (or your clients) with 2-way SMS delivery, SMS marketing campaigns, text communications strategy, SMS-based software solutions, API integration and more.
Lets achieve amazing things for your business with 2-way SMS.
regards
